Delivered on behalf of the
Greater Cambridge Partnership

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Facilities and Reception Apprentice Level 3 Standard

Duties will include:

  • To undertake facilities management training in adherence with the apprenticeship framework
  • To meet and greet external and internal customers whilst working in the reception area, making everyone feel welcome and giving great customer service
  • To support employees with allocation of IT equipment in conjunction with WCMC outsourced IT provider
  • To help set up meeting rooms and AV equipment accordingly for internal and external meetings and training etc
  • To carry out facilities, reception and travel desk duties and responsibilities, in support of internal and external WCMC customers
  • To be committed to WCMC's values
  • To ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation
  • To carry out duties and responsibilities in accordance with Health and Safety Policy and relevant Health and Safety legislation
  • Answering queries and offering information, interacting with colleagues and visitors in a variety of methods including face-to-face, over the phone and via email
  • Your daily routine will vary depending on the business needs of the organisation on that day and cover requirements for the team
  • To undertake a development programme leading to a National Vocational Qualification as part of an apprenticeship
  • To actively participate in own development plan which will be agreed with the line manager and the assessor from the training provider
  • As directed, undertake a work programme in the facilities and reception to develop practical skills and knowledge to include general information relating to facilities, reception and IT equipment
  • To take part in meetings, supervision, training as requested by the manager
  • To undertake other duties commensurate to the grade of the post

Employer: Wcmc

Wage: £15,796.00 (Annually)

Closing Date: 27th Oct 2019

Possible Start Date: 9th Oct 2019

Expected Duration: 18 months

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